FAQ
Luvorim™ is owned and operated by Shenzhen Yuhai Technology Co., Ltd.
Legal Company Name: Shenzhen Yuhai Technology Co., Ltd.
Business Address: Room 301, No. 156-2 Beiditianfang, Futian Village, Futian Community, Futian Subdistrict, Futian District, Shenzhen
Legal Representative: Li Jianming
Customer Support Email: service@luvorim.com
FAQ
This FAQ page provides general information about Luvorim™, our website services, customer support process, shipping information, and return procedures.
Luvorim™ is committed to providing customers with clear answers and accessible assistance through transparent communication and reliable service standards.
What is Luvorim™?
Luvorim™ is a brand operated by Shenzhen Yuhai Technology Co., Ltd.
We focus on creating a dependable online experience by providing customers with organized product information, professional service support, and clear website guidance.
Our goal is to build a trustworthy connection with customers through responsible communication and consistent service.
Who operates the Luvorim™ website?
The Luvorim™ website is operated by:
Shenzhen Yuhai Technology Co., Ltd.
Luvorim™ is the brand name used by Shenzhen Yuhai Technology Co., Ltd. for its online operations.
The company is responsible for website management, customer communication, and maintaining service information displayed through this platform.
How can I contact Luvorim™ customer support?
Customers can contact our support team through:
Customer Support Email:
Customer Service Phone:
+86 17620475446
Customer Service Hours:
Monday to Friday, 8:00 AM – 10:00 PM
Customer Support Response Time:
Within 3 business days
How long does delivery take?
The estimated delivery timeframe for Luvorim™ shipments is:
3–7 business days after shipment.
Delivery times may vary depending on destination, transportation conditions, and other external factors.
Customers who need assistance regarding delivery information may contact our support team.
Can I request a return?
Yes.
Customers may request a return within:
30 calendar days after delivery.
Products should meet the applicable return requirements described in the Luvorim™ Return Policy.
Customers should contact our support team before returning any product.
How do I request a return?
To request a return, customers should contact:
Please provide:
• Product information.
• Reason for the return request.
• Relevant details regarding the request.
• Supporting information when necessary.
Our support team will review the request and provide further guidance.
How long does refund processing take?
Approved refunds are generally processed within:
7–10 business days.
The actual processing period may vary depending on the completion of the return process and related procedures.
What should I do if I receive a damaged or incorrect product?
If a product arrives damaged, defective, incorrect, or significantly different from the provided product information, customers should contact Luvorim™ customer support.
Please provide:
• Product details.
• Description of the issue.
• Supporting images or relevant information when available.
Our team will review the situation and provide appropriate assistance.
How can I get shipping assistance?
Customers with shipping-related questions may contact:
Customer Support Email:
Please provide relevant information so our team can review the request efficiently.
Does Luvorim™ protect customer information?
Yes.
Luvorim™ respects customer privacy and handles information according to our Privacy Policy.
We maintain responsible information practices designed to support website operation, customer communication, and service improvement.
Where can I find Luvorim™ policies?
Customers may access important website policies, including:
• Privacy Policy.
• Shipping Policy.
• Return Policy.
• Terms of Service.
• Terms of Use.
These pages provide additional information regarding our website services and customer support standards.
Company Information
Brand Name: Luvorim™
Legal Company Name: Shenzhen Yuhai Technology Co., Ltd.
Business Address: Room 301, No. 156-2 Beiditianfang, Futian Village, Futian Community, Futian Subdistrict, Futian District, Shenzhen
Legal Representative: Li Jianming
Customer Support Email: service@luvorim.com