LUVORIM™ INFORMATION

Shipping Policy

Business Information
Brand Luvorim™
Operated By Shenzhen Yuhai Technology Co., Ltd.
Legal Representative Li Jianming
Business Address Room 301, No. 156-2 Beiditianfang, Futian Village, Futian Community, Futian Subdistrict, Futian District, Shenzhen
Email service@luvorim.com
Phone +86 17620475446
Customer Service Hours 8:00 AM–10:00 PM
Product Category Bedroom Comfort Products

Luvorim™ is owned and operated by Shenzhen Yuhai Technology Co., Ltd.

Legal Company Name: Shenzhen Yuhai Technology Co., Ltd.
Business Address: Room 301, No. 156-2 Beiditianfang, Futian Village, Futian Community, Futian Subdistrict, Futian District, Shenzhen
Legal Representative: Li Jianming
Customer Support Email: service@luvorim.com

Shipping Policy

Effective Date: October 2026

Luvorim™ is committed to providing customers with clear and understandable delivery information.

This Shipping Policy explains the general shipping process, estimated delivery timeframe, tracking assistance, and customer support procedures related to delivery.

Our goal is to provide customers with transparent expectations and reliable communication throughout the shipping process.

Shipping Overview

Luvorim™ manages shipments through organized delivery procedures designed to provide customers with a smooth and dependable service experience.

Delivery time may vary depending on destination, transportation conditions, and circumstances outside normal operational control.

Customers are encouraged to review the delivery information below before completing their purchase decision.

Estimated Delivery Time

The estimated delivery timeframe is:

3–7 business days after shipment.

Delivery times may vary depending on:

• Delivery destination.

• Transportation conditions.

• Local delivery procedures.

• Unexpected external circumstances.

The estimated timeframe represents a general expectation and does not guarantee a specific arrival date.

Shipping Information Updates

When shipment information becomes available, customers may receive relevant delivery updates through available communication channels.

Customers with shipping questions may contact:

Customer Support Email:

service@luvorim.com

Our support team reviews shipping-related inquiries and aims to provide assistance within:

3 business days.

Tracking Assistance

If tracking information is available, customers may use the provided details to follow shipment progress.

If tracking information remains unchanged for an extended period or a delivery concern occurs, customers should contact Luvorim™ with relevant details.

Our team will review available information and provide appropriate assistance.

Delivery Delays

Although Luvorim™ works to support reliable delivery services, delays may occasionally occur due to circumstances outside reasonable control.

Possible causes may include:

• Transportation interruptions.

• Weather conditions.

• Regional delivery delays.

• Unexpected logistics situations.

When a delivery concern occurs, customers are encouraged to contact our support team for assistance.

Incorrect Delivery Information

Customers should ensure that delivery information provided during communication is accurate.

If incorrect or incomplete information affects delivery progress, customers should contact Luvorim™ as soon as possible.

Our team will review available information and provide guidance based on the specific circumstances.

Missing or Delayed Packages

If a package appears delayed, missing, or shows unusual tracking activity, customers should contact:

service@luvorim.com

Please provide relevant information to help our team review the situation efficiently.

Luvorim™ is committed to handling delivery concerns responsibly and providing customers with appropriate support.

Customer Support Information

Brand Name: Luvorim™

Legal Company Name: Shenzhen Yuhai Technology Co., Ltd.

Business Address: Room 301, No. 156-2 Beiditianfang, Futian Village, Futian Community, Futian Subdistrict, Futian District, Shenzhen

Legal Representative: Li Jianming

Customer Support Email: service@luvorim.com

Customer Service Phone: +86 17620475446

Customer Service Hours: Monday to Friday, 8:00 AM – 10:00 PM